These Terms of Service govern your access to and use of Pradera Excel Floristry educational content, including lessons, downloadable materials, events, and support channels. By using the website, you agree to these Terms. If you do not agree, do not use the Service.
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1. Eligibility
You must be at least 16 years old to use the Service. If you are under the age of majority in your jurisdiction, you represent that you have permission from a parent or legal guardian to access the Service and that they agree to these Terms on your behalf.
2. Account & Security
If an account is required, you agree to provide accurate information and keep it updated. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly if you suspect unauthorized access.
- Do not share your password or grant access to others.
- Use reasonable security practices (unique passwords, device protection).
- We may suspend accounts that show signs of abuse or compromise.
3. Educational Content License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the educational content for your personal, non-commercial learning purposes. This license does not transfer ownership of any intellectual property.
Allowed
- Watch lessons and participate in exercises.
- Download resources where provided for personal use.
- Share your own results (photos of arrangements) with attribution.
Not allowed
- Re-sell, redistribute, or re-upload materials.
- Record or scrape content for public distribution.
- Use content to create a competing course library.
4. Payments & Refunds
If you purchase a course, subscription, or event, you agree to pay the listed price and applicable taxes. Refund eligibility depends on the type of product and the extent of access/consumption.
General guidance
- Digital content may become non-refundable after substantial access or download.
- Live event tickets may be refundable only before the event date.
- Chargeback abuse may result in account restrictions.
5. Acceptable Use
You agree not to misuse the Service. This includes interfering with system operation, attempting unauthorized access, or engaging in behavior that violates applicable laws or harms other users.
Examples of prohibited activity
- Automated scraping, bulk downloading, or credential stuffing.
- Harassment, hate speech, threats, or doxxing.
- Distribution of malware or phishing content.
Enforcement
We may remove content, suspend access, or terminate accounts when we reasonably believe there is a violation of these Terms, a security risk, or a risk of harm to the community.
6. User Submissions
If you submit feedback, images, project results, comments, or other materials, you represent you have the necessary rights to share them. You grant us a limited license to display your submissions within the Service for educational and community purposes, unless you request removal.
We do not claim ownership of your original work. However, we may moderate submissions to keep the environment safe, lawful, and respectful.
7. Privacy & Cookies
We may use essential cookies for core functionality, and optional cookies for analytics and experience improvements. You can manage preferences via the cookie banner or the “Cookie prefs” button on this page.
Cookie categories
- Essential: required to provide the Service.
- Analytics: help us understand usage trends (optional).
- Preferences: remember settings like theme (optional).
8. Disclaimers
The Service is provided “as is” and “as available.” We do not warrant that the Service will be uninterrupted, error-free, or that any specific outcomes will be achieved from use of the educational content. Floristry techniques and results can vary based on materials, environment, skill level, and safety practices.
9. Limitation of Liability
To the maximum extent permitted by law, Pradera Excel Floristry and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses arising from your use of the Service.
Where liability cannot be excluded, our total liability for any claim will be limited to the amount you paid to us for the Service in the twelve (12) months preceding the claim, unless applicable law requires otherwise.
10. Termination
We may suspend or terminate access to the Service if you violate these Terms, if required by law, or if we discontinue the Service. You may stop using the Service at any time. Sections intended to survive termination (such as intellectual property, disclaimers, and limitation of liability) will survive.
11. Changes
We may update these Terms from time to time. The “Effective” date at the top indicates the most recent revision. If changes are material, we may provide additional notice within the Service. Continued use after changes become effective constitutes acceptance.
12. Contact
For questions about these Terms or legal requests, contact us using the form on this page or via email at [email protected].
Mailing address
Pradera Excel Floristry, 210 Market Street, Suite 14, San Francisco, CA 94105, USA
Legal contact form
Send a message to our legal team. We’ll respond to the email you provide.