Plain-language privacy policy
Privacy Policy
We’re a floristry studio. We keep your data minimal, use it only to provide service, and give you tools to review your consent choices. This page is written in plain language. If anything feels unclear, contact us.
What we collect
- Contact details you share (name, phone number, email) when you contact us or place an order.
- Order details (delivery time, message card text, preferences, recipient info you provide).
- Site basics (security logs, rough device/browser data) to keep the site stable and secure.
- Consent settings (your cookie choices) stored on your device.
How we use it
- To respond to your requests and provide floristry services.
- To confirm bookings, deliveries, and any changes.
- To improve security and prevent abuse (basic operational logs).
- Only if you choose: to understand site performance via analytics cookies.
Text-only communications
We prefer clear, minimal messaging. We may contact you by email or SMS for order confirmation, delivery updates, or support. We do not sell your data, and we do not send unrelated marketing without your explicit consent.
Sharing & processors
We may share limited data only when needed to fulfill your request (for example, a delivery partner). We also use technical service providers for hosting and security. They are required to protect your information and use it only for the service.
Retention
We keep data only as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Consent settings are stored on your device until you change them or clear your browser storage.
Your choices
- Ask what we have and request a correction.
- Request deletion when data is no longer needed (subject to legal requirements).
- Opt out of non-essential cookies at any time.